To our dental family,
As many of you are already aware, due to the COVID-19 pandemic and the NYS mandate, our office will not be performing routine care until further notice. We will be available for limited emergency care on an individual basis as needed. We have communicated with our specialist network and have been assured of their availability as well. To limit exposure, our office will be communicating with phone and electronic messaging at this time. If you have a dental emergency, you can reach the office during our new temporary hours: Monday through Thursday 8 AM to 4 PM and Friday 8 Am to 12 PM. If calling with a critical emergency, our after-hours emergency line is still available 453-2088. Due to many factors, including the extremely limited availability of personal protective equipment (masks and gloves), the definition of a dental emergency may be more strict during the pandemic according to American Dental Association guidance. Additionally, emergencies will be handled with a "triage" approach as opposed to how we may typically treat them. Everything will be in an effort to limit exposure to patients, staff, and the community. Furthermore, limiting ourselves to critical emergencies will allow us to donate available gloves and masks to the hospitals where they are desperately needed. If you have any questions, please do not hesitate to call us. We will get through this together and we look forward to seeing all of your smiling faces very soon.
Wishing you all good health,
Drs. Katie and Joe
We call ourselves a “Group” to emphasize the importance of our amazing team, but we are really just a husband and wife single dental office. We take pride in having a smaller patient family so that we can stay focused on what is important—you and your loved ones. Our philosophy is always prevention first and timely intervention when needed to allow for conservative outcomes. And, we always take a comprehensive approach to your dental care. Sometimes more complex treatment is needed, and when these situations arise, we develop an individualized treatment plan that takes much more than your teeth into consideration.
Dr. Joseph Vollo and Dr. Katherine Vollo grew up right here in the Rochester area, and today, they’re proud to have taken over for the Drs. Groves when it comes to helping smiles shine. Their philosophy is simple: prevention, early intervention, and preservation are always prioritized! Their commitment to people of all ages and whole families is truly second to none, and they look forward to earning your trust from the very first friendly, judgment-free appointment.
“As a head and neck cancer patient with very special needs, I cannot say enough good things about the remarkable care I have been given by Dr. Vollo. He has gone more than the extra step, and like his predecessor Dr. Groves, has made an extra effort to learn all he can on how to treat patients with this problem. I feel so well served at this practice, from the office staff through the hygienists to the dental assistants, and finally the dentists. They would get more stars if possible. I highly recommend them.”
“I just started an upper arch restoration. Dr. Joe Vollo put together a custom treatment plan for me, and the first phase is fantastic. I'll review as we go along, but I already feel and look better. Still more to go but I have total confidence in this team.”
“Wonderful people, wonderful practice! Excellent work.”
Whether you’re in need of full mouth rehabilitation or are simply overdue for a checkup, our comprehensive office is happy to help. We offer a wide variety of treatment options and work closely with patients in order to find the ones that best fit their individual needs – no stress required.
Our team is the true heart of Vollo Dental Group, and their passion for quality customer service shows in everything they do, from manning the front desk to helping patients stay calm in the treatment chair. Many of the staff members have been working here for decades, forming wonderful relationships with multiple generations of families. In fact, they even pick up some of our elderly patients and bring them in for their appointments! They look forward to not only meeting your needs, but hopefully exceeding your expectations as well.